Frequently asked questions
What makes Soul Sista Scents different?
Soul Sista Scents creates small-batch, destination-inspired body care and home fragrance designed to turn everyday routines into little getaways. From whipped body butters and foaming sugar scrubs to room sprays, candles, bath products, and gift sets, each product is handcrafted with comfort, scent, and self-care in mind.
Do you offer bundle discounts?
Yes! Select products can be mixed and matched so you can build your own bundle and save while enjoying more of your Soul Sista Scents favorites.
Shipping and Return
Orders are carefully prepared and shipped according to our current processing and shipping timelines. Usually within 1-2 business days of ordering
Because our products are handmade and personal-use items, we generally do not accept returns or exchanges. However, if your order arrives damaged, defective, incorrect, or something is missing, please contact us as soon as possible so we can make it right.
Please reach out within 7 days of delivery with your order number and photos of any damaged or incorrect items. We'll review the issue and work with you on the appropriate resolution.
Your satisfaction matters to us, and we're always happy to help. 💕
Where are your products manufactured and are they handmade?
Our products are handmade in Ashburn, Virginia and Yes! Soul Sista Scents products are handmade in small batches with care.
How should I care for my candle?
Always follow the candle-care instructions included with your candle. Proper trimming and burn practices help you get the best experience from your candle.